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Support Line whole school approach helps staff and pupils when they need it most

Life can be stressful at times. We understand that asking for help when you are struggling can be hard. At Staff Care Services, we are proud to announce that our annual Support Line customers now have access to a 24/7 confidential text support service delivered by Mental Health Innovations (SHOUT).

January 22, 2024

Life can be stressful at times. We understand that asking for help when you are struggling can be hard. At Staff Care Services, we are proud to announce that our annual Support Line customers now have access to a 24/7 confidential text support service delivered by Mental Health Innovations (SHOUT). The SHOUT service is available to staff and pupils. Download our PDF brochure here >>

The education landscape is ever changing and now ’more than ever before, children arrive at school with significant needs that require attention before learning can take place’ ( ‘Teaching:the new reality’ Education Support 2023).

A whole school approach is neededSupport Line whole school approach helps staff and pupils when they need it most SUPPORT LINE COVER

Many educators are seeing an increase in additional responsibilities that include offering emotional support to pupils and colleagues. However, according to the ‘Teaching:the new reality’ report 34% of teachers and education staff do not feel prepared to offer emotional support to staff or colleagues, 39% are not prepared for supporting vulnerable pupils and their families and 71% of all staff are emotionally exhausted.

These statistics demonstrate the growing need for a whole school support system based around proactive early intervention and accessing professional support. Your pupils and colleagues shouldn’t wait for things to build up. Early intervention can offer children the support needed to reach their full potential, reduce risk factors, increase protective factors and improve future outcomes when it comes to positive health and wellbeing.  

Support for your staff and pupils when they need it most

At Staff Care Services, our Support Line service has been designed with your whole school in mind, offering your staff and pupils confidential support and guidance just when they need it most. We are proud to announce that our annual Support Line customers now have access to a 24/7 confidential text support service delivered by Mental Health Innovations (SHOUT). The SHOUT service is available to staff and pupils.

If you notice a change in yourself, a colleague or a pupil, use the Support Line service to benefit from a confidential safe space to start a conversation about how you are feeling and identify a plan of support going forwards. Sitting alongside our Support Line Structured Counselling Service, SHOUT provides a free, confidential 24/7 text messaging support service. It can be accessed by any member of staff or pupil in your school who is struggling to cope. SHOUT’s trained volunteers are available around the clock to support anyone who is suicidal, depressed, anxious or overwhelmed. The service is anonymous and does not show up on phone bills.

If you aren’t currently a Support Line customer and would like to find out more, you can download our brochure here >> or call 0330 124 9996 or email info@hrconnect.org.uk